Returns & refunds
Last updated November 12, 2026
The short version
- With your receipt: bring the item back within 30 days of purchase for a refund.
- Without a receipt: we can't give a refund, but you can get store credit, also within 30 days of purchase.
How to return something
Bring the item, and your receipt if you have it, to the register at 160 E Valley River Rd #2 in Rexburg during open hours. All sales are made in the store, so returns are handled in the store too.
Our money-back guarantee
Nature's Nook brand products are covered by this same policy: return them within 30 days with your receipt for your money back.
Questions
If you aren't sure whether something can come back, or the 30 days have passed, call us before you make the trip and we'll tell you what we can do.
Call us at (208) 356-5284, write to Nature's Nook, 160 E Valley River Rd #2, Rexburg, ID 83440, or ask us in the store during open hours (Monday–Friday 9 AM–6 PM, Saturday 9 AM–5 PM).